BUSI 240 Connect Homework Chapter 9 Answers Liberty University

Effective interpersonal communication can be improved by .

The model that recognizes the role of the receiver in communication is .

Which component of the active listening process occurs when the listener actively emphasizes with the speaker?

In interpersonal communication, the active listening technique of clarifying the speaker's message by rephrasing it is known as .

Active listening can best be accomplished by interrupting often to show understanding.

The component of active listening involves postponing evaluation of the message, not interrupting the speaker, and maintaining interest in the speaker's message

Effective is essential to organizations because it is needed for employees and work units to synchronize their work.

Cross-cultural differences that create barriers to communication include .

Synchronous communication is preferred over asynchronous communication when

According to the communication process model, describes barriers that distort the message when it is being transmitted.

Which of the following is the best definition of communication?

Examples of having similar codebooks when encoding and decoding messages would include .

The condition in which the volume of information received exceeds the person's ability to process it is known as .

Effectively encoding and decoding messages requires a shared mental model, such as .

Barriers to communication include .

A less-formal approach to direct communication with top management involves senior executives getting out of their offices and casually talking with employees on a regular basis, known as .

Selecting email or a text message to arrange a meeting is considered to be .

Influences on effectively encoding and decoding messages include .

When men communicate they .

The process by which information is transmitted and understood between two or more people is _____

One important function of communication in organizations is to _____

In the communication process mode, the receiver _____ the message.

The psychological, social, and structural barriers that distort the sender’s intended message are knows as _____

Facial expressions and gestures are examples of ______ communication channels.

Facial gestures, voice intonation, and physical distance are forms of ______ communication.

Communication that is most often conscious is _____, while communication that is most often automatic and nonconscious is _____.

Nonverbal communication differs from verbal communication because it is _____

The medium of choice in most workplaces today is ______ because it is asynchronous, can be sent to many people at once, and can quickly transmit attached information.

Email has changed communication in organizations by _____

Problems with using email to communicate include .

Digital messages _____ than written letters.

Which of the following social media focuses primarily on forming groups and sharing information and has less emphasis on maintaining relationships?